Rebooking or cancellation of tickets

If something should come up and you cannot start your journey or you have to postpone the crossing: Up to 7 days before departure you can easily rebook and cancel for a handling fee of 10.00 €. After that you will be charged according to our ABB.

By Email

You can send us your wishes by email.

By Phone

During the opening hours of our Service Center, we are happy to receive your requests personally.

Ticket Cancellation Form

You do not want to mail or call us to cancel your "Halunder Jet" ticket(s)? No problem, simply use this form and let us know your cancellation request.  We will process your request promptly and will contact you with any questions you may have. 

Please note that according to our ABB fees may apply.

outward journey only
return journey only
round trip
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