Rebooking or cancellation of tickets

If something should come up and you cannot start your journey or you have to postpone the crossing: Up to 7 days before departure you can easily rebook and cancel for a handling fee of 10.00 €. After that you will be charged according to our ABB.

By Email

You can send us your wishes by email.

By Phone

During the opening hours of our Service Center, we are happy to receive your requests personally.

On site

Our staff at our local ticket counters will be happy to receive your requests personally.

Ticket Cancellation Form

You do not want to mail or call us to cancel your "Halunder Jet" ticket(s)? No problem, simply use this form and let us know your cancellation request. We will process your request promptly and will contact you with any questions you may have.

Please note that according to our ABB fees may apply.

Name

Booking number

Please select one of the options below.

outward journey only

return journey only

round trip

Please enter your e-mail address in case of further questions.

Please enter your phone number in case of further questions.

Message

I hereby confirm that I lose the right to carriage of my above booking for the outward or return journey or the outward and return journey (depending on where the cross was placed).

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