Even if you are restricted in your mobility, we do everything in our power to make the crossing as comfortable as possible. During the development of our new "Halunder Jet", we placed great value on the fact that even people with reduced mobility can feel at home on board. Thanks to a lift, you can easily switch between the main and upper decks.
On both decks are
Spaces for wheelchairs(you can sit relaxed, we'll lash your wheelchair safely on the ground)
Seats for people with reduced mobility(armrest folds down for comfortable seating and getting up)
Toilet suitable for disabled users
Wheelchairs
All facilities can be used with wheelchairs up to 75 cm wide. For safety reasons, an accompanying person is requested.
We kindly ask you to inform us of any restrictions, in particular your wheelchair, when booking.
At the ports
Please note that different conditions apply at the various ports; detailed information about the local circumstances and any special transportation requirements for passengers with reduced mobility can be found on the respective subpages for each port.
EU-Regulation 1177/2010
The assistance provided by the carrier and terminal operator to disabled persons and persons with reduced mobility in accordance with Article 10 of Regulation (EC) No. 1177/2010 requires that
there is a confirmed booking for the journey, and
the person's need for assistance is notified to the carrier or terminal operator at least 48 hours before the time of the need for assistance, and
the person arrives at the port or designated port of call at a time specified in writing by the carrier which is no more than 60 minutes before the published embarkation time, or
if no embarkation time has been specified, arrives at least 60 minutes before the scheduled departure time
