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passengers with limited mobility
EU-Regulation 1177/2010
The assistance provided by the carrier and terminal operator to disabled persons and persons with reduced mobility in accordance with Article 10 of Regulation (EC) No. 1177/2010 requires that
there is a confirmed booking for the journey, and
the person's need for assistance is notified to the carrier or terminal operator at least 48 hours before the time of the need for assistance, and
the person arrives at the port or designated port of call at a time specified in writing by the carrier which is no more than 60 minutes before the published embarkation time, or
if no embarkation time has been specified, arrives at least 60 minutes before the scheduled departure time
