Contact

How to contact us

Did you find all necessary information for your trip to Heligoland? If not please don't hesitate to contact our friendly call center staff, either by telephone or by e-mail. We'll gladly assist you!

Norderhofenden 19-20, 24937 Flensburg 0461 864 44 [email protected]

Our service hours for booking and support by telephone
Mon - Fri	08.00 am - 05.00 pm
Sat + Sun	08.00 am - 02.00 pm
Our service hours for e- mail: Mon- Fri 08.00 am - 05.00 pm, Sat + Sun 08.00 am - 02.00 pm

Information about schedule changes

You can call up schedule changes via the telephone number 0180 5221445 from the German landline network or a German mobile network.
(Recorded message 0,14 € / Min. within the German landline network, max. 0,42 € / Min. from a German mobile network)

Booking
Excursions
Hotels
Online Check-in

Origin

Destination

Depart on

Return on

Currency

For the selected route there are currently no booking dates available. More information More information More information

Name	Category	Purpose	Expires	Legal Basis
		Google Analytics is a web analytics service provided by Google, Inc. (“Google”), to help us see how our website is used. In doing so information about your use of our website, including your IP address, may be transmitted to Google and stored on servers in the United States. The data collected by Google Analytics is used to analyse how frequently the same people revisit our Sites, how the website is found (from advertising or referring websites), and which pages are most frequently viewed. This information is combined with data from thousands of other users to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you.	The longest lasting cookie expires 2 years after your last visit to the website. Others are deleted 6 months, 30 minutes and the moment you close your browser	Art. 6 (1) a) GDPR
_ga	Performance	Used to distinguish users.	2 years	Art. 6 (1) a) GDPR
_gid	Performance	Used to distinguish users.	24 hours	Art. 6 (1) a) GDPR
_gat	Performance	Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.	1 minute	Art. 6 (1) a) GDPR
AMP_TOKEN	Performance	Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.	30 seconds to 1 year	Art. 6 (1) a) GDPR
_gac_<property-id>	Performance	Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more.	90 days	Art. 6 (1) a) GDPR

Various DoubleClick cookies are set to display the online behaviour of our users.	Targeting	These cookies are placed by a third party (DoubleClick.net) and used for remarketing, reporting and the optimization of online advertising, including the selection of relevant advertisements.	14 days	Art. 6 (1) a) GDPR
IDE	Targeting	Contains a randomly generated User-ID. Google can use this ID to recognize the user across different websites and display personalized advertising.	1 Year	Art. 6 (1) a) GDPR